SoftSages Technology Blogs

A practical guide to UX design in software development, covering the design process, where AI genuinely helps versus where it is misleading, common UX mistakes, and how to build products users actually adopt rather than abandon.

A systems-engineering walkthrough of Mizo, the conversational AI agent inside Mailzzy: why it never sends a campaign itself, how a single-agent design replaced an early multi-agent architecture, and fourteen concrete failure modes that shaped the gates around it.

A practical comparison of generative AI vs traditional AI, covering how each works, where they excel, real business use cases, and a decision framework for choosing the right approach, including where agentic AI fits into the picture.

A complete chaos engineering guide covering core principles, the steady-state hypothesis, blast radius control, leading tools, Security Chaos Engineering, and how AI-assisted experiment design is changing failure testing for distributed systems.